Fleet Technology Specialist
Lift, Inc. is Central Pennsylvania’s exclusive material handling dealer for Toyota and Crown Forklift Trucks. We are a full-service material handling supplier; specializing in equipment sales and service, warehouse products, and fleet management. Starting as a forklift service company, we have evolved into a trusted partner for our warehousing and distribution customers across Central Pennsylvania.
Lift, Inc. Offers an Excellent Compensation and Benefit Plan, Including:
100% Employee Owned Company.
Medical, dental and vision insurance plans.
100% company paid short term and long-term disability coverage.
401(k) Plan with company match.
Company paid life insurance with optional additional coverage.
Paid holidays and Paid Time Off (PTO.)
Professional work environment.
Monday through Friday hours with no weekend requirements.
Fleet Technology Specialist
We have an exciting opportunity for a Fleet Technology Specialist to travel throughout the Lift, Inc. territory. The Fleet Technology Specialist will be responsible for supporting our current and prospective telematics customers. Working with the Fleet Technology Manager; you will focus on assisting our account representatives and service team to onboard new telematics customers, provide technical support, and conduct follow-up appointments to ensure customer satisfaction.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Shadowing Fleet Technology Manager to learn about telematics systems.
Assisting the service team and/or technicians on customer installations.
Training customers on system dashboards and reports.
Using fleet data to educate customers on opportunities for improvement.
Providing after the sale support.
Assisting with product demos.
Conduct follow-up visits.
Perform other duties as needed.
Minimum Qualifications (Knowledge, Skills, and Abilities)
High school diploma or equivalent
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
Self-motivated and comfortable speaking in front of small to medium sized groups
Excellent written and verbal communication skills.
Ability to work in a fast-paced, high-pressure environment.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Highly organized and detail oriented.
Critical thinking and problem solving skills
Ability to work independently or as part of a team
Good organizational, time management and customer service skills
Ability to work accurately and meet deadlines
Possess high level of professionalism and the ability to follow up
Positive and friendly attitude toward customers and fellow team members
Ability to follow directions both written and verbal
Ability to remain calm in stressful situations