Parts Support Specialist- Dock and Door

Lift, Inc. is Central Pennsylvania’s exclusive material handling dealer for Toyota and Crown Forklift Trucks. We are a full-service material handling supplier; specializing in equipment sales and service, warehouse products, and fleet management. Starting as a forklift service company, we have evolved into a trusted partner for our warehousing and distribution customers across Central Pennsylvania.

Parts Support Specialist- Dock and Door

The Parts Specialist is primarily responsible for fulfilling parts orders for internal and external customers throughout all the four Lift Incorporated branches.

Essential Job Functions:

  • Fulfilling Parts orders in person, over the phone, and electronically

  • Assisting customers and Service Technicians in selecting the correct Parts for maintenance or repair orders

  • Research Parts requests across multiple sources as needed

  • Provide updates to dock and door technicians and PSS as needed

  • Continual communication with all parties until order is fulfilled

  • All other duties as assigned

Basic Qualifications:

  • Experience working with Microsoft office

  • Provide outstanding customer service to internal and external customers

  • Display a positive and friendly attitude toward customers and fellow team members

  • Strong organizational, time management, customer service and problem-solving skills

  • Ability to work independently or a part of a team on a variety of job tasks

  • Ability to work accurately and meet deadlines

Preferred Qualifications:

  • High school diploma or equivalent GED (require

  • Must be 18 years or older (required)

  • Two (2) years experience with dock and door parts with designated understanding

  • Two (2) years experience in the Material handling field

  • Two (2) years experience with Microsoft Office Products

Working Conditions:

  • Able to sit most of the day, with occasional walking

  • Computer work throughout an 8-10 hour day

  • Wearing steel or composite toe shoes or boots during work hours are a requirement of this position

  • Requires use of fingers, hands, and arms on a consistent basis for keyboarding and phone work

  • Visual acuity (with or without correction) is required.

  • Standard office environment has moderate noise levels associated with computer equipment, customers, and phone conversations.

  • Occasionally lift 50 pounds and on occasion up to 75 pounds

Lift, Inc. Offers an Excellent Compensation and Benefit Plan, Including:

  • 100% Employee Owned Company

  • Competitive salary

  • Medical, dental and vision insurance plans

  • 100% company paid short term and long term disability coverage

  • 401(k) Plan with company match

  • Company paid life insurance with optional additional coverage

  • Paid holidays and Paid Time Off (PTO)

  • Professional work environment

  • Monday through Friday hours with no weekend requirements

Job Type: Full-time

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