Parts Specialist

Lift, Inc. is Central Pennsylvania’s exclusive material handling dealer for Toyota and Crown Forklift Trucks. We are a full-service material handling supplier, specializing in equipment sales and service, warehouse products, and fleet management. Starting as a forklift service company, we have evolved into a trusted partner for our warehousing and distribution customers across Central Pennsylvania.

LIFT, INC. OFFERS AN EXCELLENT COMPENSATION AND BENEFIT PLAN INCLUDING:

• 100% Employee Owned Company

• Competitive salary

• Medical, dental and vision insurance plans

• 100% company paid short-term and long-term disability coverage

• 401(k) Plan with company match

• Company paid life insurance with optional additional coverage

• Paid holidays and Paid Time Off (PTO)

• Professional work environment

Parts Specialist

We have an exciting opportunity for a Parts Specialist located at our Carlisle branch. This role is primarily responsible for processing and fulfilling orders for both internal service staff, and external customers. While also maintaining a very high level of customer service. Previous experience working in a parts department or the material handling industry is a plus, but we will train the right individual.

Essential Job Functions:

• Responsible for communicating to customers and internal staff, in person, on the phone, or via email for various parts assistance requests.

• Responsible for fulfilling customers and internal staff orders in a timely manner in person, on the phone, or via email.

• Occasionally deliver parts to customers and internal staff in Schuylkill, Lebanon, and Berks counties

• Work with internal team and external vendors on obtaining inventory to fulfill customer orders.

• Occasionally pull & ship customer orders from within our stock room.

• Assist stockroom personnel when needed.

• Sometimes load and unload freight deliveries.

• Responsible for data entry and data management for customer inquiries and orders

• Communicate with other branches as required.

• All other duties required by management.

Basic Qualifications:

• Must be over the age of 18.

• Must be detail oriented and have excellent attention to detail.

• PA driver’s license and a clean driving record

• High school diploma or Technical Degree in automotive field or equivalent field

• Minimum of one (1) year experience with Microsoft Office and computer

Preferred Qualifications:

• Previous experience in a customer service role

• Positive and friendly attitude toward customers and fellow team members

• Must be able to follow directions both written and verbal.

• Ability to remain calm in stressful situations.

• Great organizational, time management, customer service and problem-solving skills

• Ability to work independently or as part of a team on a variety of job tasks.

• The ability to work accurately and meet deadlines.

Working Conditions:

• Physical requirements include sitting most of time as well as walking.

• Must be able to lift 50 pounds, and occasionally lift over 75 pounds.

• Occasionally press customers tires

• Operate material handling equipment as required.