Parts Specialist – Dock and Door

Lift, Inc. is Central Pennsylvania’s exclusive material handling dealer for Toyota and Crown Forklift Trucks. We are a full-service material handling supplier, specializing in equipment sales and service, warehouse products, and fleet management. Starting as a forklift service company, we have evolved into a trusted partner for our warehousing and distribution customers across Central Pennsylvania.

LIFT, INC. OFFERS AN EXCELLENT COMPENSATION AND BENEFIT PLAN INCLUDING:

• 100% Employee Owned Company

• Competitive salary

• Medical, dental and vision insurance plans

• 100% company paid short term and long-term disability coverage

• 401(k) Plan with company match

• Company paid life insurance with optional additional coverage

• Paid holidays and Paid Time Off (PTO)

• Professional work environment

• Monday-Friday work schedule with no weekends

Parts Specialist – Dock and Door

We have an exciting opportunity for a Dock and Door Parts Specialist located at our Carlisle branch. The Dock and Door Parts Specialist is primarily responsible for fulfilling parts orders for internal and external customers throughout the Lift Incorporated branches while also maintaining a very high level of customer service. Previous experience working in a parts department, or the material handling industry is a plus, but we will train the right individual.

ESSENTIAL JOB FUNCTIONS:

• Fulfilling Parts orders in person, over the phone, and electronically

• Assisting customers and Service Technicians in selecting the correct Parts for maintenance or repair orders

• Research Parts requests across multiple sources as needed

• Provide updates to dock and door technicians and PSS as needed

• Continual communication with all parties until order is fulfilled

• All other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent GED (required)

• Must be 18 years or older (required)

• Experience working with Microsoft office

• Provide outstanding customer service to internal and external customers

• Display a positive and friendly attitude toward customers and fellow team members

• Strong organizational, time management, customer service and problem-solving skills

• Ability to work independently or a part of a team on a variety of job tasks

• Ability to work accurately and meet deadlines

Preferred Qualifications:

• Two (2) years experience with dock and door parts with designated understanding

• Two (2) years experience in the Material handling field

• Two (2) years experience with Microsoft Office Products

Working Conditions:

• Able to sit most of the day, with occasional walking

• Computer work throughout an 8-10 hour day

• Wearing steel or composite toe shoes or boots during work hours are a requirement of this position

• Requires use of fingers, hands, and arms on a consistent basis for keyboarding and phone work

• Visual acuity (with or without correction) is required.

• Standard office environment has moderate noise levels associated with computer equipment, customers, and phone conversations.

• Occasionally lift 50 pounds and on occasion up to 75 pounds

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