Service Trainer

Lift, Inc. is Central Pennsylvania’s exclusive material handling dealer for Toyota and Crown Forklift Trucks. We are a full-service material handling supplier; specializing in equipment sales and service, warehouse products, and fleet management. Starting as a forklift service company, we have evolved into a trusted partner for our warehousing and distribution customers across Central Pennsylvania.

LIFT, INC. OFFERS AN EXCELLENT COMPENSATION AND BENEFIT PLAN INCLUDING:

  • 100% Employee Owned Company

  • Competitive salary

  • Medical, dental and vision insurance plans

  • 100% company paid short term anlong-term disability coverage

  • 401(k) Plan with company match

  • Company paid life insurance with optional additional coverage

  • Paid holidays and Paid Time Off (PTO)

  • Professional work environment

Service Trainer

Lift has an exciting opportunity for a Service Trainer to join our team! The Service Trainer is responsible for providing hands on instruction and training to new hires and current technicians at our four locations in Mountville, Carlisle, Leesport and Williamsport. This position requires complete knowledge and expertise in the following areas: Advanced Electrical Troubleshooting, Advanced Hydraulic Troubleshooting, Advanced Engine diagnostics including gasoline, LPG, and diesel engines. Computer software installation skills and an understanding of how to troubleshoot all lift equipment software communication problems, and the capability to assist technicians over the phone.

Essential Job Functions:

  • Conduct weekly New Hire training including safety, PIT and Forklift certification

- Class preparation: availability of equipment, training materials and handouts

  • Conduct weekly trainings at branch locations for current technicians

- Class preparation: update and load manufacturers software to technicians’ computers

  • Update and develop new training as required

  • Maintain and track accurate training records for Lift, Inc. and Crown and Toyota portal

  • Provide support for the Service and Parts department

  • Provide service support at customer locations as needed

  • Provide reports as needed

  • May assist in set up of new equipment at customer location

  • Maintain personal Factory Training Certifications

  • CDL Driver Training/ Safety

  • Maintain FMCSA (Federal Motor Carrier Safety Administration) logs and disseminate driver information

  • Technician Tablet training

  • Technician Crown info-link training

  • Technician Automation and Conveyor training

  • Technician Aerial training

  • Dock and Door repair training

Basic Qualifications:

  • Three (3) or more years of experience in Electrical, Hydraulic, Engine diagnostics (gas, LPG, diesel), forklift computer software.

  • Must be over the age of 18

  • High school diploma or equivalent

  • Positive attitude and strong communication skills

  • Must have a valid driver’s license and good driving record

Preferred Qualifications:

  • Five (5) or more years of experience and have achieved expert level in Electrical, Hydraulic, Engine diagnostics (gas, LPG, diesel), forklift computer software.

  • Strong organizational, time management, customer service and problem-solving skills.

  • Display a positive and friendly attitude toward customers and fellow team members.

  • Ability to work independently or a part of a team on a variety of job tasks.

  • Ability to work accurately and meet deadlines.

  • Ability to remain calm in stressful situations

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